Information Technology HelpDesk

I am a student. Having issues logging into my email account.

If you are experience difficulties accessing your BW Student Email, Please follow the steps below:


1. Go to




2. Enter your username and click "GO"



3. Enter your "Current Blackboard Password" under "Current Password box"

and change to new password.


4. Once the Password is successfully done, Reopen your internet browser and visit the following address


  • 5.  Login in using your BW Email Address and New password


NOTE: It is important to include your full email address including


You will be logged in to your BW Email account  If you experience any difficulty with this process, please go to or contact the BW HelpDesk at (440-826-7000) 24-hours a day.

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Help Topics

Topic Information
  • Topic #: 8241-1802
  • Date Created: 8/8/2013
  • Last Modified Since: 10/3/2013
  • Viewed: 193
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