Information Technology HelpDesk

Student - Trouble logging in to Student Email



Baldwin Wallace Outlook Live Student Email is being upgraded to a Microsoft Office 365 Email account by Microsoft on JULY 23rd.  While these changes are outside of BW’s control, we are here to help make this transition as easy as possible for you.


If you are experience difficulties accessing your BW Student Email, due largely in part to the upgrade, please follow the steps below.


 * When accessing your BW Email you may receive the following error:


 * Click the blue here link to sign out of your Office 365 account.

 * Once the account is logged out, close your internet browser.

 * Reopen your internet browser and visit the following address


* Your login window will have the new Office 365 logo at the top.  Login in using your BW Email Address and password


NOTE: It is important to include your full email address including


You will be logged in to your BW Email account  If you experience any difficulty with this process, please go to or contact the BW HelpDesk at (440-826-7000) 24-hours a day.

Rating:Rating of 1.5 Stars6 Votes
Was this answer helpful?YesNo

Help Topics

Topic Information
  • Topic #: 8241-1777
  • Date Created: 7/23/2013
  • Last Modified Since: 10/31/2013
  • Viewed: 573
Welcome Guest