Financial aid awards are adjusted after census date for less than full-time enrollment and then disbursed to student accounts if the student has no holds and is in good standing. If there is aid in excess of your charges you should see a refund posted to your account.
After the refund is posted to you account, an excess aid check is then requested from the Commonwealth. You will be able to see the date requested on your student account. About 15 to 20 business days from the date of disbursement, you should receive your check(s). (You may receive multiple checks if you have multiple disbursements.)
Your check will come from the Commonwealth of Virginia, not the school.
Make sure your address of record is correct on your My NOVA account--that is where checks will be sent.