Knowledge Base

Software Downloads & FAQs

  1. Adobe Creative Cloud
  2. Adobe Creative Software for BSU-Owned Computers
  3. How Do I Activate Adobe Creative Cloud?
  4. How can I tell if I'm running 32-bit or 64-bit Windows?
  5. Adobe Creative Cloud 2014 for Windows - Download, Install and Activate
  6. Adobe Creative Cloud 2014 for Mac - Download, Install and Activate
  7. More...
  1. Adobe CS6
  2. How do I obtain Adobe CS6 Design Standard or Master Collection Software (Faculty & Staff Only)?
  3. Adobe Creative Software for BSU-Owned Computers
  4. How do I activate Adobe CS6 Design Standard or Adobe CS6 Master Collection?
  5. How can I tell if I'm running 32-bit or 64-bit Windows?
  6. Acrobat doesn't launch after 30 days after installing CS6 suite.
  7. More...
  1. EndNote
  2. Where can I obtain EndNote 7 for Windows and Mac OSX? How do I install it?
  1. MozyPro
  2. What is MozyPro?
  3. How do I obtain and install the MozyPro Backup software for my Windows computer?
  4. How do I obtain and install the MozyPro Backup software for Mac?
  5. How do I change what is backed up by MozyPro?
  6. What can the MozyPro Mobile App do, and how can I obtain and set it up?
  7. More...
  1. Office 365 Pro Plus
  2. How do I download the Office 365 Pro Plus software?
  3. Can I install the Office 365 Pro Plus software on my personally-owned equipment?
  4. How long will the Office 365 Pro Plus license last?
  5. How do I obtain the Office 365 Pro Plus software on my mobile device?
  6. Why is Office 365 Pro Plus asking me for an activation key?
  7. More...
  1. Other
  2. Internet Explorer is blocking plug-ins that I need for INB, Kronos, and/or BDMS. What do I do?
  3. My Office 2013 is saying it is no longer activated. How do I fix this?
  4. What software is available at the Technology Store?
  5. I've been off campus for a while and it now says that Microsoft Office needs to be activated. What should I do? (Windows Only)
  6. As Ball State faculty / staff, how can I get tax free iPod, iPad, and iPhone (iOS) apps for approved Ball State purposes?
  7. More...
  1. Respondus
  2. How can I obtain / download Respondus?
  3. What is Respondus?
  1. Virus Protection
  2. Software Recommendations to Help Protect Your Computer from Viruses and Malware
  1. Wolfram Mathematica
  2. Where can I obtain Wolfram Mathematica for Windows or Mac OSX or Linux? How can I install it?
  1. SPSS Statistics
  2. How do I obtain and install SPSS Statistics 22 for PC?
  1. Autodesk
  2. Autodesk Licensing Procedure
  1. Microsoft DreamSpark
  2. How do I download software from Dreamspark?