Knowledge Base

Software Downloads & FAQs

  1. Adobe Creative Cloud
  2. Adobe Creative Software for BSU-Owned Computers
  3. Adobe Creative Cloud for Windows - Download, Install and Activate
  4. Adobe Creative Cloud for Mac - Download, Install and Activate
  5. How Do I Activate Adobe Creative Cloud?
  6. How can I tell if I'm running 32-bit or 64-bit Windows?
  7. More...
  1. Adobe CS6
  2. How do I obtain Adobe CS6 Design Standard or Master Collection Software (Faculty & Staff Only)?
  3. Adobe Creative Software for BSU-Owned Computers
  4. How do I activate Adobe CS6 Design Standard or Adobe CS6 Master Collection?
  5. How can I tell if I'm running 32-bit or 64-bit Windows?
  6. Acrobat doesn't launch after 30 days after installing CS6 suite.
  7. More...
  1. EndNote
  2. Where can I obtain EndNote 7 for Windows and Mac OSX? How do I install it?
  3. How do I install EndNote X6?
  1. MozyPro
  2. What is MozyPro?
  3. How do I obtain and install the MozyPro Backup software for my Windows computer?
  4. How do I obtain and install the MozyPro Backup software for Mac?
  5. How do I change what is backed up by MozyPro?
  6. How much space do I have for back-up with MozyPro?
  7. More...
  1. Other
  2. Internet Explorer is blocking plug-ins that I need for INB, Kronos, and/or BDMS. What do I do?
  3. As Ball State faculty / staff, how can I get tax free iPod, iPad, and iPhone (iOS) apps for approved Ball State purposes?
  4. I've been off campus for a while and it now says that Microsoft Office needs to be activated. What should I do? (Windows Only)
  5. What software is available at the Technology Store?
  6. My Office 2013 is saying it is no longer activated. How do I fix this?
  7. More...
  1. Respondus
  2. How can I obtain / download Respondus?
  3. What is Respondus?
  1. Virus Protection
  2. Software Recommendations to Help Protect Your Computer from Viruses and Malware
  1. Wolfram Mathematica
  2. Where can I obtain Wolfram Mathematica for Windows or Mac OSX or Linux? How can I install it?
  1. SPSS Statistics
  2. How do I obtain and install SPSS Statistics 22 for PC?
  1. Autodesk
  2. Autodesk Licensing Procedure