Knowledge Base

Software Downloads & FAQs

  1. Adobe Creative Cloud
  2. Adobe Creative Software for BSU-Owned Computers
  3. How Do I Activate Adobe Creative Cloud?
  4. How can I tell if I'm running 32-bit or 64-bit Windows?
  5. Do I have to create an Adobe ID to download and install the software?
  6. Can the Adobe Creative Cloud be installed on Ball State computer lab machines?
  7. More...
  1. Adobe CS6
  2. How do I obtain Adobe CS6 Design Standard or Master Collection Software (Faculty & Staff Only)?
  3. Adobe Creative Software for BSU-Owned Computers
  4. How do I activate Adobe CS6 Design Standard or Adobe CS6 Master Collection?
  5. How can I tell if I'm running 32-bit or 64-bit Windows?
  6. Acrobat doesn't launch after 30 days after installing CS6 suite.
  7. More...
  1. EndNote
  2. Where can I obtain EndNote 7 for Windows and Mac OSX? How do I install it?
  1. MozyPro
  2. What is MozyPro?
  3. How do I obtain and install the MozyPro Backup software for my Windows computer?
  4. How do I obtain and install the MozyPro Backup software for Mac?
  5. How do I change what is backed up by MozyPro?
  6. What can the MozyPro Mobile App do, and how can I obtain and set it up?
  7. More...
  1. Other
  2. Internet Explorer is blocking plug-ins that I need for INB, Kronos, and/or BDMS. What do I do?
  3. My Office 2013 is saying it is no longer activated. How do I fix this?
  4. As Ball State faculty / staff, how can I get tax free iPod, iPad, and iPhone (iOS) apps for approved Ball State purposes?
  5. I've been off campus for a while and it now says that Microsoft Office needs to be activated. What should I do? (Windows Only)
  6. What software is available at the Technology Store?
  7. More...
  1. Respondus
  2. What is Respondus?
  3. How can I obtain / download Respondus?
  1. Virus Protection
  2. Software Recommendations to Help Protect Your Computer from Viruses and Malware
  1. Wolfram Mathematica
  2. Where can I obtain Wolfram Mathematica for Windows or Mac OSX or Linux? How can I install it?
  1. SPSS Statistics
  2. How do I obtain and install SPSS Statistics 22 for PC?
  1. Autodesk
  2. Autodesk Licensing Procedure
  1. Microsoft DreamSpark
  2. How do I download software from Dreamspark?