Knowledge Base

Software Downloads & FAQs

  1. Adobe Creative Cloud
  2. How do I download Adobe Creative Cloud products for Mac and PC?
  3. Can all faculty and staff get a copy of the Adobe Creative Cloud?
  4. Can the Adobe Creative Cloud be installed on Ball State computer lab machines?
  5. How can I install previous versions of Adobe using my CC subscription?
  6. Does Ball State offer Adobe Creative Cloud for students?
  7. More...
  1. Autodesk
  2. Autodesk Licensing Procedure
  1. EndNote
  2. Where can I obtain EndNote X7 or X8 for Windows and Mac OSX? How do I install it?
  1. ExpanDrive
  2. How do I install ExpanDrive? - Windows
  3. What is ExpanDrive?
  4. How do I install ExpanDrive? - Mac
  5. How do I set up ExpanDrive?
  6. Who can install ExpanDrive?
  1. Microsoft DreamSpark
  2. How do I download software from Dreamspark?
  1. MozyPro
  2. What is MozyPro?
  3. How do I obtain and install the MozyPro Backup software for my Windows computer?
  4. How do I obtain and install the MozyPro Backup software for Mac?
  5. How do I change what is backed up by MozyPro?
  6. How much space do I have for back-up with MozyPro?
  7. More...
  1. Office 365 Pro Plus
  2. How do I download the Office 365 Pro Plus software?
  3. Can I install the Office 365 Pro Plus software on my personally-owned equipment?
  4. Why is Office 365 Pro Plus asking me for an activation key?
  5. How do I manually activate Microsoft Office?
  6. How long will the Office 365 Pro Plus license last?
  7. More...
  1. Other
  2. Internet Explorer is blocking plug-ins that I need for INB, Kronos, and/or BDMS. What do I do?
  3. My Office 2013 is saying it is no longer activated. How do I fix this?
  4. What software is available at the Technology Store?
  5. I've been off campus for a while and it now says that Microsoft Office needs to be activated. What should I do? (Windows Only)
  6. As Ball State faculty / staff, how can I get tax free iPod, iPad, and iPhone (iOS) apps for approved Ball State purposes?
  7. More...
  1. Respondus
  2. How can I obtain / download Respondus?
  3. What is Respondus?
  4. How do I publish or retrieve exams from Blackboard Learn with Respondus 4.0 if I see an error "Authentication Failed"
  1. SophosAV
  2. How do I install SOPHOS Anti-Virus (PC)?
  3. What is SOPHOS Anti-Virus?
  4. How do I install SOPHOS Anti-Virus (Mac)?
  5. How do I use SOPHOS Anti-Virus?
  1. SPSS Statistics
  2. How do I install SPSS Statistics 22 for PC?
  3. How can I get SPSS?
  1. VPN
  2. How do I connect my mobile device to BSU's VPN?
  3. VPN FAQ
  4. VPN Overview
  5. How do I reactivate Duo Security on my mobile device?
  6. When should I be using the VPN?
  7. More...
  1. Wolfram Mathematica
  2. Where can I obtain Wolfram Mathematica for Windows or Mac OSX or Linux? How can I install it?