Why is OWL missing part of the page for my Science course?

A number of BSU science courses use a 3rd party site called Cengage OWL for quizzes and homework assignments.

If sections of your page within OWL fail to load, please try the following:

1. Go to System Preferences (Mac) / Control Panel (Windows):

2. Open the Java control panel:

3. Click the Security tab:

4. Set Security Level to Medium:

5. Under Exception Site List, click Edit Site List (see example above)

6. Click Add, then enter http://owl.cengage.com in the Location list

7. Click OK in the Exception Site List. Also click OK on the Java Control Panel dialog box from step 4.

8. Quit any web browsers you have open, and then retry.  Firefox and Chrome are the recommended browsers.

key words: chemistry physics biology cengage online modules

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Topic Information
  • Topic #: 8197-4710
  • Date Created: 8/19/2014
  • Last Modified Since: 9/17/2015
  • Viewed: 642