Why do I get a "Missing parameter name" error when accessing MyBSU, SSB, or other parts of Banner?

The "Missing parameter name" error (shown below) occurs when:

1. Accessing MyBSU, Self-Service Banner (SSB), or other parts of Banner

- AND -

2.  Using Internet Explorer 11 (IE 11).

This is a known issue. The solution for this is to use another web browser.  Mozilla Firefox, Google Chrome, and Apple's Safari do not have this problem.

=========Example of error when using IE 11: ===============

Wed, 8 Jan 2014 21:47:51 GMT

Missing parameter name

DAD name: PROD
PROCEDURE : bwrksumm.P_DispSumm
URL : http://prodssb2.bsu.edu:80/PROD/bwrksumm.P_DispSumm
PARAMETERS :
===========
ENVIRONMENT:
============

PLSQL_GATEWAY=WebDb
GATEWAY_IVERSION=2
SERVER_SOFTWARE=Oracle-Application-Server-11g
GATEWAY_INTERFACE=CGI/1.1
SERVER_PORT=80 SERVER_NAME=prodssb2.bsu.edu
REQUEST_METHOD=POST
QUERY_STRING=
...
...
...

=================================================

You can download Mozilla Firefox at: https://www.mozilla.org/en-US/firefox/new/

You can download Google Chrome at: www.google.com/chrome/‎  

Search key words: Banner MyBSU SSB error W-2 W2 W-2's taxes tax documents 

Was this answer helpful?YesNo

Knowledge Base

Topic Information
  • Topic #: 8197-3658
  • Date Created: 1/8/2014
  • Last Modified Since: 6/12/2014
  • Viewed: 922