I've been off campus for a while and it now says that Microsoft Office needs to be activated. What should I do? (Windows Only)

Our campus-licensed Microsoft Office products (Microsoft Office 2007, 2010, 2013, etc) check for a valid campus license every few weeks. This service looks for a server that is located on Ball State's campus. If you are not on campus often (and thus not connected to a campus network) Microsoft Office will not be able to check for a valid license, and you may receive a notification that Office is 'not activated'. To solve this issue follow these steps:

To Update Office License (Windows):

1. Click the start button in the bottom left hand corner of the screen to reveal the 'Start Menu'.

2. Type 'Run' in the search bar located at the bottom of the 'Start Menu' and then press the 'Enter' key.

3. When the 'Run' window appears, type gpupdate /force and hit enter.

4. Your Microsoft Office product will now check its license with the Ball State licensing server. 

Note: If you are not able to return to campus to follow the above process, then you should connect to campus through the BSU VPN Service. To install and use VPN please take a look here.


Search Keywords: Office Activate Not Activated Register License

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Topic Information
  • Topic #: 8197-3599
  • Date Created: 10/17/2013
  • Last Modified Since: 6/12/2014
  • Viewed: 1086