What is my browser's 'Cache' and how do I clear it?

Browser Cache

Each time you visit a website your browser (Internet Explorer, Firefox, Chrome, Safari, etc) stores data. This data contains information which will improve the performance of the browser, should you need to visit the website again. While this data (or cache) can improve performance, it can also cause problems. It is a good idea to clear this cache periodically. To do so follow these steps:

Internet Explorer 8, 9, and 10:

1. Click on the 'Tools' drop-down button in the right hand corner of the screen. 

2. Select 'Delete Browsing History' from the drop-down box to reveal a browsing history pop-up window.

3. Make sure that only the follow boxes are checked: Temporary Internet Files, Cookies, and History.

4. Click the 'Delete' button to clear temporary files and cache.

Mozilla Firefox:

1. From the top menu bar (the bar that lists File, Edit, View, etc) click on 'Tools' or 'History' to reveal a drop down menu. NOTE: if you do not see this bar, press the ALT key on your keyboard.

2. Choose 'Clear Recent History' from the drop down menu.


3. Change the option for 'Time Range to Clear:' to 'Everything'. 

4. Click the down-arrow-icon next to 'Details' to choose which items you would like to delete. Select checkmarks for 'Cookies', 'Cache' and 'Active Logins'.


5. Press 'Clear Now' to remove temporary files and cache.

Google Chrome:

1. In the top browser bar (where you type in web-site addresses) enter the following:



2. A new window will appear. Select the following items: 'Empty the Cache' and 'Delete cookies and other site and plug-in data'. 

3. Choose the time period of which you would like to clear. To do this, click the drop-down menu labeled 'Obliterate the following items:' and select 'The beginning of time'.



4. Press the 'Clear browsing data' button to clear temporary files and cache.

Apple Safari:

1. Click on the word 'Safari' at the top of the screen to reveal a drop-down menu.

2. Select 'Reset Safari' or "Clear History".

3. Check only the box next to 'Remove All Website Data'.


4. Select 'Reset' to clear temporary files and cache.

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Topic Information
  • Topic #: 8197-3598
  • Date Created: 10/16/2013
  • Last Modified Since: 5/16/2016
  • Viewed: 3095