Why do I get an error when I try to expand a distribution list?

There is a 'glitch' with the locally cached copy [Microsoft calls this the quick list] of the group within your Outlook client.  You will need to delete the offending local copy of the group address by hitting the actual key marked "delete" on the right hand side of the keyboard to remove the offending entry.  The system will then pick it from the address book, which will rebuild the local 'quick pick' copy of the address.  The group can be expanded as normal again.e

Was this answer helpful?YesNo

Knowledge Base

Topic Information
  • Topic #: 8197-3562
  • Date Created: 8/27/2013
  • Last Modified Since: 6/12/2014
  • Viewed: 2118