Kent State University
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Help Topics

Banner, Workflows & Other University Systems

  1. CampusWorks
  2. Who do I contact if CampusWorks says "You are not authorized"?
  1. Cognos
  2. I am having trouble running a Cognos report. I have recently changed my password.
  1. Famis
  2. Who should I contact if I have questions or problems using FAMIS?
  3. Why does Internet Explorer crash FAMIS forms?
  4. Why can't I print in FAMIS?
  1. Document Imaging (AppXtender / WebXtender)
  2. How can I synchronize my Xtender password with my FlashLine password?
  3. I get the error message "Error: The 'IE' browser does not support or could not load OBJECT..." when I tried to open a document in Xtender.
  4. When I print all of the documents from my results set, imported PDF documents print blank pages. What should I do?
  5. How can I search for documents for students whose Admissions files are still incomplete?
  6. When I click on the BDMS-Display Document icon in the Banner INB toolbar from a SAAADMS form, I receive a message that I do not have access to B-S-ID. What should I do?
  7. More...
  1. Share Drives / File Server
  2. I need to get a new share drive/file server created or additional space added to an existing share drive. How do I do this?
  1. WorkFlows
  2. How do I request a change to my undergraduate academic program?
  3. I am trying to complete a workflow and am getting the error "Your personal information could not be found on Banner. You cannot access this application." What should I do?
  1. Other
  2. Who do I contact if I need assistance with an IDC?
  3. Whom should I contact if I have questions or problems using FlashCart?
  4. How do I return something that was purchased via FlashCart?
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