|How do I get the software?|
|What are system requirements?|
|What is included?|
|HELP! I'm having an issue!|
ANNOUNCING STUDENT ADVANTAGE: Microsoft Office - No Cost for Student Use!!!
Starting August 2014…Kent State University will begin providing Microsoft Office for students at no cost via the Microsoft Student Advantage program. This agreement between Kent State University and Microsoft allows us to provide current students with the latest version of full Office at school and at home.
Learn more about getting started with Office
Active full and part-time students who are registered for classes qualify for this offer from Microsoft. Once you've qualified, your access will continue while you're enrolled, and for a period of time afterwords.
At this point in time, Faculty and Staff members enrolled in classes do not qualify.
Log into the https://portal.microsoftonline.com site using your FlashLine username and password.
Click the Install button this will start the download of the appropriate version of Microsoft Office (Mac/Windows)
Once downloaded run the downloaded installer.
NOTE: Office installs the 32-bit version on your PC by default, even if your computer is running a 64-bit version of Windows. If you are unsure which version of Office you should install, see Which version is best for me?
Watch this video to learn about using Office and Office Web Apps.
Apps will vary by mobile device and operating system.
Windows 7, Windows 8
Note: 32-bit Office can be installed on 32-bit or 64-bit operating systems and 64-bit Office can only be installed on 64-bit operating systems.
Computer and processor
1 GHZ or faster x86 or 64-bit processor with SSE2 instruction set.
1 GB RAM (32-bit)
2 GB RAM (64-bit) recommended for graphics features, Outlook Instant Search, and certain advanced functionality.
3 gigabytes (GB)
1024 x 768
Computer and processor
A Mac computer with an Intel processor.
DVD drive or connection to a local area network (if installing over a network).
Mac OS X version 10.5.8 or later.
1 GB of RAM recommended.
2.5 GB of available hard disk space.
HFS+ hard disk format (also known as Mac OS Extended or HFS Plus).
1280 x 768 or higher resolution monitor
iPod Touch 5th generation
All devices above must be running iOS 6.1 minimum
Android OS 4.0 or greater
Android touch enabled smartphones only
If you are on a Mac and the installation is asking me for a product key. Please uninstall all previous versions of the software or any other installations before trying to install Office again.
How long does the license last?
Your license will remain active 2 years after leaving the University.
I receive an error when I sign in that I don't have a license to use Office.
If you receive this error, you do not qualify. If you believe this is incorrect, please contact the Helpdesk.
How many machines/devices can I run this subscription on?
Each subscription license allows you to run Office on up to five machines - Mac or PC. You can also run Office Mobile for Android or Office Mobile for iPhone on up to 5 mobile devices.
Is this a full version Office and available for offline use?
Yes, this is full Office on the PC, Mac, iPhone, and Android platform and all are available for offline use.
Do students have to sign into Office to use any of these applications with Office?
Yes, use your FlashLine username and password.
How is this different from Office 2013 Professional Plus?
The Office 2013 applications are exactly the same however there are some differences including patching, license sign in for usage, and Click-to-run (C2R) technology for rapid installs (2 minutes for quick usage).
Where can I get training on Office?
Deactivate an installation on either a PC or a Mac:
If you’ve already installed the latest version of Office with Office on five computers that you use and you want to install Office on a sixth computer, you can do that by first deactivating an installation on one of your current computers.
Go to Software > Office. Click Deactivate next to the computer you want to deactivate the installation from.
Troubleshoot your Office installation:
When you’re installing, you may get a "Something went wrong…” error.
If you get some other error, see General troubleshooting for installing Office 2013 and Office
After you have Office installed, try creating a few documents. If an Office program looks blurry, displays as all black or all white, the screen flickers, or looks different on different computers, see Office doesn’t look right.
You can install the latest version of Office on up to five computers that you use. After you’ve completed the installation, make sure you have automatic updates turned on.
How you get the latest version of Office is different from Office 2010 or Office 2007. The latest version of Office with Office is offered as a subscription. Also the Office applications are packaged together for faster download and installation. Once you’ve installed Office, you can remove the short-cuts to the applications that you don’t need.
Office 2010 or Office 2007 or Office for Mac 2011.
Issue: I cannot sign into OneNote for iOS, or create notebooks in OneNote for Mac with my Office 365 Student Advantage account.
Cause: OneNote on Mac and iOS requires a personal Microsoft account with OneDrive to save notebooks. This account is different than your kent.edu account that you used to download Office.
If you’d like to use OneNote, you’ll need to sign up for a Microsoft Account, which includes OneDrive. You can sign up here: http://go.microsoft.com/fwlink/p/?LinkID=238657