How do I install the Raiser's Edge mobile app on iOS and Android devices?

The instructions below provide guidance on how to install the Raiser's Edge mobile app on iOS and Android devices.

 

For iOS (iPhone and iPad):

 

1. Open the App Store.

 

2. At the bottom of the screen, press the Search icon.

 

3. At the top of the screen, press in the open area to the right of the magnifying glass and enter Raisers when the keyboard appears.

 

4. Press the blue Search key in the lower right-hand corner.

 

5. When the "The Raiser's Edge" app write-up appears, press "Free" to start the download.

 

6. When the app finishes downloading, press "Open."

 

7. When the app opens, press "Add Account."  You will be asked to provide your account Username and System Key; both of these must be provided by the Director of Advancement Services.

 

8. Once these values are accepted by the app, you can enter your account Password.  Do this and press "Login."

 

9. You're now ready to start using the app.

 

For Android:

 

1. Open Google Play Store.

 

2. At the top of the screen, press the magnifying glass icon.

 

3. At the top of the screen, enter Raisers Edge when the keyboard appears.

 

4. Press the magnifying glass icon in the lower right-hand corner of the screen.

 

5. When the "The Raiser's Edge" rectangle appears, press it.

 

6. When the "The Raiser's Edge" app write-up appears, press "Install" to start the download.

 

7. Press "Accept" to provide necessary app permissions.

 

8. When the app finishes downloading, press "Open."

 

9. When the app opens, press "Add Account."  You will be asked to provide your account Username and System Key; both of these must be provided by the Director of Advancement Services.

 

10. Once these values are accepted by the app, you can enter your account Password.  Do this and press "Login."

 

11. You're now ready to start using the app.

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Topic Information
  • Topic #: 8035-8492
  • Date Created: 8/22/2013
  • Last Modified Since: 9/19/2014
  • Viewed: 22
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