How do I submit a helpdesk ticket? I can't submit a ticket.

 These steps will walk you through the steps to submit a ticket.

1. Go to www.rider.edu/helpdesk

2. Click the Submit a Ticket link.

3. Fill in your Easypass user name, and password.

4. Fill in the required fields pictured below, and press enter.

5. A list of suggested solutions will appear.

   If the solution you need list not listed in the list click the My Answer is not here button.

6. Now the options section is active. Here you can add an attachment, or submit the ticket. Clicking

    the Finish button will submit the ticket.

 Ticket Submission is now complete.

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Technology Help & FAQ's

Topic Information
  • Topic #: 8035-7722
  • Date Created: 2/5/2013
  • Last Modified Since: 7/27/2015
  • Viewed: 179
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