What should I do if my phone does not have a dial tone?

Please check the following to make sure, if the phone is working.

  1. Check if the phone cable is plugged into the correct jack. Sometimes the cable can be loose from the wall jack or just unplugged from the jack.
  2. Check if the cable is plugged properly into the phone.
  3. Check if the handset cable is plugged in properly


If there is still no dial tone, please call the HelpDesk at (609)219-3000 to report the problem or visit Help Desk to Submit a Request online and a technician will be sent to repair it.

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Technology Help & FAQ's

Topic Information
  • Topic #: 8035-6542
  • Date Created: 4/7/2009
  • Last Modified Since: 12/1/2016
  • Viewed: 515
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