OIT Help Desk Survey

Tell us how we're doing. Take our quick survey to help Help Desk better serve you!


1)Which one of the following are you?*  
   Student 
 Staff 
 Faculty 
 Emeriti 


2)What time of the day did you call OIT Help Desk for service?*  
 


3)What day of the week did you call OIT Help Desk for service?*  
   Monday 
 Tuesday 
 Wednesday 
 Thursday 
 Friday 
 Saturday 
 Sunday 


4)Was your issue resolved in a timely manner?*  
   Yes- resolved in a timely manner 
 No- had to call back 


5)Have you explored our OIT Knowledgebase ?*  
   Yes 
 No 
 Not aware of it 


6)Please rate your overall experience with OIT Help Desk*  
   1 - Needs improvement! 
 2 
 3 
 4 
 5- Amazingly helpful! 


7)Do you have any additional comments about OIT Help Desk you would like to share or changes you would like to see?  
 
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