OIT Help Desk Survey

Tell us how we're doing. Take our quick survey to help Help Desk better serve you!

1)Which one of the following are you?*  

2)What time of the day did you call OIT Help Desk for service?*  

3)What day of the week did you call OIT Help Desk for service?*  

4)Was your issue resolved in a timely manner?*  
   Yes- resolved in a timely manner 
 No- had to call back 

5)Have you explored our OIT Knowledgebase ?*  
 Not aware of it 

6)Please rate your overall experience with OIT Help Desk*  
   1 - Needs improvement! 
 5- Amazingly helpful! 

7)Do you have any additional comments about OIT Help Desk you would like to share or changes you would like to see?  
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