Support Center
Welcome to the OIT HelpDesk! - Where service is our top priority.
OIT HelpDesk is available by:
Phone:
(609) 219-3000 available 24 hours a day, 7 days a week.
Limited support after hours.
Submit a trouble ticket to our HelpDesk representatives. You can track the status of your ticket in My Support.
E-mail: helpdesk@rider.edu
Walk-in: Moore Library Circulation Desk
Office Hours*:
Monday to Friday 8:00 a.m. to 5:00 p.m.
*Walk-in hours subject to change based on Moore library hours.
Knowledgebase:
Find answers to questions about our services by using the menu to the left.
Other Services
OIT Alert Updates
IT Maintenance Schedule | Technology Web site
Help Desk Statistics
2012 Year to Date Statistics
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November 2012 STATISTICS
Tickets Submitted: 1020
Tickets Resolved: 1135
Percentage Resolved: 111.27%
- Submit a TicketSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
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